How We Work
DeShazo Group approaches many of its projects by organizing tasks into groups based upon the overall objective(s). Each team is composed of staff members who have the specific expertise to address the task assigned. The intent is to provide to the client the most efficient means and the best solutions for the least expenditure. This approach has a number of advantages: faster decision-making and response times; more efficiency; lower costs; improved communication with the client; and timelier delivery of the final product.
DeShazo Group’s service support philosophy is to supply our clients with experienced and knowledgeable professional engineers who have a proven track record for performance. Our mission is to "treat and support our customers better than they expect." We are committed to providing our clients with the best possible support to complement our engineering services. Our professionals are constantly developing new and creative ways to provide the right information or service as quickly as possible. Client feedback is important to us. It helps us improve our products, services and the quality of our relationship. We view client communications as an opportunity to learn, and our professionals listen, document and respond to concerns and questions. We will: